On Board

What is an assembly drill and do I have to go?


These are commonly referred to as lifeboat or muster drills. Everyone on the ship is required to attend the safety drill before departure to comply with the Coast Guard and International Maritime safety regulations.


Are there different classes of service on board?


No, these days, cruise ships just have one standard class.


How many formal evenings are there on a cruise?


There are usually two formal evenings a week, but some cruise lines have a casual dress code for the entire trip.


What should I wear?


All cruise lines have their own dress code, which we’ll include with your travel documents. During the day, clothes tend to be casual, with beachwear, sun hats and sun cream recommended for warmer climates. The restaurants on board often have a dress code during the day, as well as the evenings. And don’t forget to pack a pair of comfy shoes for excursions, as some walking is usually required. After dark, the general rule is smart casual, with no shorts or sportswear. That said, some ships may have a more relaxed dress code, which may include jeans. There are also a number of more formal evenings, which are a great opportunity to dress up. Here’s a handy guide…


Ladies – long dress/gown, tailored suit or cocktail dress


Men – dinner jacket, tuxedo or dark suit and tie


What about tipping?


Tipping is recommended on the majority of cruises as a way of saying 'thank you' for the service you’ve received. Every cruise is different, though, so please check. Some ships will leave tips to your discretion, or provide guidelines as to how much and to who you should tip, while others will automatically add a daily amount to your account so you don't have to worry about it. And some cruise lines now include all service charges and tips.


How do I keep my valuables safe?


Most cabins have a safe, but if you don’t have one there are boxes available in the pursers office.


How will I find my way around the ship?


Large ship maps are located all around the ship, so finding your way around is easy. You’ll also find a pocket-sized map in your cabin to help you get your bearings. Some ships even provide guided ship tours for first-time cruisers to help you find your feet.


Do I have to get off the ship at every port of call?


Not if you don't want to, you’re more than welcome to relax on board or sample some of the amazing facilities they have on offer.


Will there be enough to do on board?


Boredom? Not on a cruise holiday. The ships have a wide range of activities from sports facilities, kids’ clubs and quizzes, to cinemas, discos and shows. Or, if you prefer you can simply relax and put your feet up.


Are the casinos and shops open all day?


They’re only open while you’re at sea. International maritime law states they must remain closed when the ship is in port.


How will I know what activities are happening on the ship?


Your cabin steward will leave you a daily news update so you’ll have a handy schedule of events for the day, including times and locations.


Can we celebrate a special event on board?


Of course, all our cruise lines offer a great range of packages for special celebrations. Just let us know when you book and we’ll arrange everything for you.


Are there laundry services?


Almost all cruise ships have laundry facilities and many provide dry-cleaning services. There’s usually an additional charge for professional laundry. Many ships also have self-service launderettes available for a small charge.


What currency can I use on board?


This depends on the cruise line, but you’ll find nearly all ships operate a 'cash-free' system on board. You’ll be given a swipe card to use for anything you buy, and the items will be charged to your account. At the end of your stay, you’ll be given a statement detailing your purchases and the total amount due. You might be asked to provide a credit card when opening your account, or on some cruise lines you can pay with travellers cheques. When you go ashore, money can usually be exchanged for foreign currency at the reception desk, although please check as not all currencies are held on board. Further details can usually be found in your cabin, or by visiting the reception desk.


Will I get sea sick?


Seasickness is not common on larger cruise ships as they’re fully stabilised to minimise the feeling of movement. If you do feel queasy, medicine is available from your cabin steward or the ship's doctor. If you’re prone to motion sickness, you may want to consult your doctor before your cruise.


Are there smoking areas?


Some ships do still allow smoking on board, but you’ll find this is restricted to designated areas around the ship. Please check with your cruise line for more information.