As mentioned above, even Holland America’s century plus of experience cannot protect them from some of the risks that all cruise lines must deal with.
In early July 2015. a Holland America cruise had to halt its course following a norovirus outbreak when “a high number” of passengers had to be treated for illness. Norovirus outbreaks are relatively common on board cruise ships and can ruin vacations for not only the people who suffer from the illness, but also, as in this case, for the other passengers on board if the entire cruise has to be disrupted as a result.
And Holland America’s troubles don’t stop there. That same July. a passenger went missing on board another Holland America ship sailing into Seattle. Holland America crewmembers, the U. S. Coast Guard, the Canadian Coast Guard, and the FBI all spent hours searching for the missing man, but the search was called off after one day.
Thankfully, missing passenger incidents on board cruise ships are rare, but they are not unheard of. With so much activity constantly going on any given cruise ship, and with so much embarking and disembarking every few days, it is easy for passengers to get confused or caught up in the shuffle.
However, it is a cruise ship’s responsibility to ensure that this does not happen. The crew and staff on board cruise ships ought to be trained diligently not only to ensure that passengers receive the ultimate luxury experience that they expect, but also that they stay healthy and safe. When a cruise line fails to ensure these things, they are letting passengers down, and they may wind up responsible for serious accidents.
In one more example of a Holland America tragedy, in June 2015, nine Holland America passengers were killed when their plane crashed during a shore excursion in Alaska. In general, shore excursions are commonly known to be risky. To an extent, their whole appeal—and, in fact, the whole appeal of a cruise itself—is to walk on the wild side, and cruise lines often market shore excursions as exciting and adventurous and try to tempt passengers by promising them a taste of danger. To this end, Holland America offers some of the most exciting shore excursions available on any cruise line, including:
Zip lining through jungles in Fiji Glacier treks at Glacier Bay National Park in Alaska Hiking up waterfalls in Iceland Parasailing in the Caribbean
But Holland America still has a duty to ensure that their passengers will be kept safe at all times, and sometimes they fail. Thankfully, the types of tragedies like Holland America’s plane crash earlier in June 2015 are not too common in the cruising world. Still, they do happen. And in the case of accidents such as these, even one incident is too many.
When catastrophes like these happen aboard cruise ships, it is particularly difficult for everyone involved. Since cruise ships are such confined spaces, it is easy for passengers to feel a sense of community amongst each other. These types of incidents can rattle not only affected individuals and their families, but entire crews and ship populations.
If crewmembers aboard a cruise act negligently or fail to do everything in their power to keep passengers safe, they are not fulfilling their duties and should be held responsible. Experienced cruise accident attorneys understand the responsibilities of cruise lines and their crews, and they know which steps to take to make sure that these companies and crews are held accountable when they fail to take every precaution possible.